RIM goes from bad to worse today with the news that they haven’t resolved that outage in Europe, Middle East And Africa. But added to that is the fact that the outage has now spread to South America and India. It now turns out that the issue is with the Blackberry infrastructure:
Research in Motion Ltd. said the disruptions — which affected users from Europe to Latin America — were due to a failure within the company’s own infrastructure. A transition to a back-up switch did not function as tested, causing a large backlog of data, RIM said.
It was the first time the company offered an explanation of the outage since problems first occurred Monday morning.
“We are now working to clear that backlog and restore normal service as quickly as possible,” the company said in a brief statement.
So it sounds like they are starting to right the ship. But I think the damage is done. An infrastructure that cannot stay up 24/7, 365 days a year is one that business will avoid. I wonder where they’ll look for replacement smartphones? Hmmmm… There’s this company Cupertino, Ca that just pre-sold a million of some new type of smartphone. Perhaps they’ll get some interest?
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This entry was posted on October 11, 2011 at 9:23 pm and is filed under Commentary with tags RIM. You can follow any responses to this entry through the RSS 2.0 feed
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Blackberry Outage Into Day 2…. And It Grows
RIM goes from bad to worse today with the news that they haven’t resolved that outage in Europe, Middle East And Africa. But added to that is the fact that the outage has now spread to South America and India. It now turns out that the issue is with the Blackberry infrastructure:
Research in Motion Ltd. said the disruptions — which affected users from Europe to Latin America — were due to a failure within the company’s own infrastructure. A transition to a back-up switch did not function as tested, causing a large backlog of data, RIM said.
It was the first time the company offered an explanation of the outage since problems first occurred Monday morning.
“We are now working to clear that backlog and restore normal service as quickly as possible,” the company said in a brief statement.
So it sounds like they are starting to right the ship. But I think the damage is done. An infrastructure that cannot stay up 24/7, 365 days a year is one that business will avoid. I wonder where they’ll look for replacement smartphones? Hmmmm… There’s this company Cupertino, Ca that just pre-sold a million of some new type of smartphone. Perhaps they’ll get some interest?
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This entry was posted on October 11, 2011 at 9:23 pm and is filed under Commentary with tags RIM. You can follow any responses to this entry through the RSS 2.0 feed You can leave a response, or trackback from your own site.